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Why Great Staff Sometimes Leave

By on July 10, 2014

We’ve all been there; a fantastic member of the team comes to you and says that they have been offered an unbelievable opportunity…somewhere else. You’re gutted. And with that comes the instinctive response to pay them more and/or give them more power or a better title.

But is that really the solution?

The short answer is no.

When a star member of your team is offered an opportunity elsewhere, they are rarely moving on just for the money. More often than not it’s about personal growth, development, variety and new learning. It might be that they have just outgrown your business and want a fresh challenge. If this is the case, then what can be gained by keeping them with you? It would only stifle their enjoyment and enthusiasm for the work.

So when someone wants to leave, ask yourself if it’s right that they should stay. Not just right for you and the business, but right for them too. And don’t take it personally; it might just mean that you have developed them so well that their horizons have widened. Isn’t that a wonderful thing?

To be able to let someone go gracefully, it’s important to have plans in place to replace them, training and development designed that allows another to move in to that role and/or a recruitment strategy that attracts the right people for your business.

If you haven’t got that yet, have a free coaching session where we can help you plan.


About Rebecca Thompson

Rebecca Thompson has worked her way from the ground up in optics, starting as receptionist, she moved to Dispensing Assistant and then to Dispensing Optician, then Store Manager then Group Manager. This has given her a unique insight into the workings of Independent Optical Practices. At Practice Building she has found a home for sharing her innovative ideas for making running Independent Optical practices efficiently, profitable and enjoyable.

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